By Shawn Whatley, February 16, 2021
Kudos to the New Brunswick government for tackling health-care reform – but it needs to be careful.
Change offers a chance to fix chronic problems. We shift from urgent things, which need immediate answers, to issues that shape care for decades. Instead of finding ourselves in a place of managing patients dying in waiting rooms, we work to prevent overcrowding in the first place.
But change also risks making things worse. It creates stress and can introduce error into the system – so to do it right, we need enthusiasm and caution.
The crucial thing is to get the big things right. That means acknowledging that quality medicare is about more than money; excellence lies with people, not programs; realizing that central planning cannot solve everything; and recognizing that the secret to great care for everyone lies in building relationships in the health-care system to obtain privileged care.